Vehicle loan or lease: Managing the loan or lease

ACCOUNT # : XXXX ***THIS ACCOUNT WAS ESTABLISHED WITH SAFCO THEN SENT TO XXXX XXXX WHO HANDLES THEIR BANKRUPTCY-COMPLAINTS HAVE BEEN EQUALLY MADE BETWEEN THE TWO COMPANIES**** I was told by Safco & XXXX XXXX XXXX that I needed to bring my account current to receive a two-month deferment. I paid the amount they stated to bring current in XXXX Then received a unprofessional, rude call from XXXX XXXX XXXX XXXX stating yeah, we got the payment but your past due. I then contacted Safco manager XXXX XXXX, and he stated to me. " Well, this is what we came up with. I have strong armed repeatedly on this acct, I have requested audits, I have sent in proof of payments with bank statements and NOT received credit-told I was however payments continue to increase not decrease, Now, this-we all understand how deferments work and yet they just keep taking my monies not honoring laws, GAAP or their own arrangements. I need help getting this account audited and payments posted correctly-the accounting records, payment history is insane-SAFCO sends ledger and payment history to XXXX XXXX ( they handle SAFCO BANKRUTCY CASES-yet their records do not match-payments may show on and not the other and vice versa-upon years of trying to get resolve - I just receive rude responses, going over the payments BUT know updates or answers to the unposted payments, the request for acct. to be audited, answer to mismatched ledgers and etc. Now, the most absurd thing-this deferment-I had to pay CURRENT to receive the two-month deferment-I paid it in XXXX & in XXXX-they contact me and state I am 2 months behind and reflect this in the payment history-HELP ME! I have attached the liaison between Safco to Peritus-manager XXXX XXXX email correspondence about the deferment, yet they are harassing me, threatening rep and stating account is still delinquent. ACCOUNT # : XXXX