Opening in Bureauify…
ActiveAuditWon by JPMORGAN CHASE & CO.

Checking or savings account: Managing an account

Consumer Financial Protection Bureau

Source: cfpb
OverviewIntelligenceProposals

Key Details

Posted Date
Source
cfpb
Awarded To
JPMORGAN CHASE & CO.

Description

Hello, I contacted Chase Bank to report an unauthorized deposit of {$4000.00}, along with XXXX transactions involving withdrawals and point of sale ( POS ) purchases amounting to {$500.00}, {$80.00}, {$120.00}, and {$160.00}, all of which took place on March 20-21, 2025. While XXXXhase rejected the withdrawal and POS transactions, they did not dispute the deposit, which was made at a local ATM by an unknown individual. They indicated that the withdrawals and POS transactions were executed using my PIN & debit card, which I still have in my possession. I am confused about how my debit card could have been skimmed and cloned. I informed Chase that this situation represents identity theft, as the card remains usable for purchases despite my possession of it. I questioned why they denied the withdrawal and POS transactions but approved the ATM deposit on the same day, XX/XX/year>. Chase clarified that the deposit was flagged because I had reported it as unauthorized. However, both the deposit and the other transactions occurred on the same date. I requested access to the ATM 's video footage, but a Chase XXXX informed me that a court order would be necessary to obtain it. This appears to be an inconsistent decision by Chase, as they rejected the withdrawals and POS transactions while accepting the unauthorized ATM deposit made with my debit card. If I reported XXXX fraudulent transactions on XX/XX/year>, then Chase should have denied all XXXX, including the deposit. Please see attached transaction. Please help!

Frequently Asked Questions

Is this audit still open?+
Yes — this audit from Consumer Financial Protection Bureau is currently accepting responses. Track it on Bureauify for deadline alerts.
How do I apply for this audit?+
Review the full solicitation documents on the source website (SAM.gov or Grants.gov), prepare your proposal per the instructions, and submit before the deadline. Use Bureauify to track the opportunity and get reminders.
Who won this audit?+
This audit was awarded to JPMORGAN CHASE & CO.. Use Bureauify to analyze this vendor's contract history and win patterns.

Track This Audit

Get alerts and track updates with Bureauify.

Track in BureauifyView on cfpb

Intelligence

  • Win probability analysis
  • Competitive landscape
  • Incumbent analysis
  • Price-to-win estimate
  • Similar awards history
Open in Bureauify for full intelligence →

Data sourced from cfpb

Search Government Records

100M+ government records — search across all categories

Checking or savings account: Managing an account — Consumer Financial Protection Bureau | Bureauify