Credit reporting or other personal consumer reports: Problem with a company's investigation into an existing problem
Consumer Financial Protection Bureau
Key Details
- Posted Date
- NAICS Code
- 541211
- Source
- cfpb
- Awarded To
- Experian Information Solutions Inc.
Description
Experian has failed to fulfill its legal obligation under the Fair Credit Reporting Act ( FCRA ) to conduct a reasonable reinvestigation of disputed information on my credit report, leaving inaccurate or unverifiable accounts unresolved. The Consumer Financial Protection Bureau ( CFPB ) has recently filed a lawsuit against Experian, alleging systemic issues such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes. These failures align with my experience, where Experian has neither corrected nor removed or amend the disputed accounts, as Experian 's inaction violates federal law and my rights as a consumer.
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Data sourced from cfpb