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ActiveAuditWon by BANK OF AMERICA, NATIONAL ASSOCIATIONMinority-Owned Small Business

Credit card or prepaid card: Problem with a purchase shown on your statement

Consumer Financial Protection Bureau

NAICS 562910
Source: cfpb
OverviewIntelligenceProposals

Key Details

Posted Date
NAICS Code
562910
Source
cfpb
Awarded To
BANK OF AMERICA, NATIONAL ASSOCIATION

Description

I had a " locksmith '' come out to a hotel I was at to make a new keyfob as mine had been damaged. The locksmith quoted me {$280.00} written on a work order form. Although it seemed a little high I signed it anyway as they took a long time to arrive and I was late for a meeting. I then found my credit card was charged {$780.00}, not {$280.00}. I looked at the work order and they had written in additional items and changed the 2 to a 7, after I had signed and authorized the work. Attempts to contact the number on the work order went to a dead line. After further research I found out it was a fraudulent locksmith service that utilizes search engine techniques to direct searches for a local locksmith to a fake website that appears local, but the call goes to a central dispatch and an unlicensed locksmith performs the work at an enormous price. I filed a complaint with our state government and they confirmed it is a fraudulent service and sent the issue to the state attorney general for potential prosecution. I disputed the credit card charge and provided this information but they found in the merchant 's favor because there is a receipt with my signature on it.

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Yes — this audit from Consumer Financial Protection Bureau is currently accepting responses. Track it on Bureauify for deadline alerts.
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Review the full solicitation documents on the source website (SAM.gov or Grants.gov), prepare your proposal per the instructions, and submit before the deadline. Use Bureauify to track the opportunity and get reminders.
Who won this audit?+
This audit was awarded to BANK OF AMERICA, NATIONAL ASSOCIATION. Use Bureauify to analyze this vendor's contract history and win patterns.

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Data sourced from cfpb

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Credit card or prepaid card: Problem with a purchase shown o — Consumer Financial Protection Bureau | Bureauify