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ActiveAuditWon by Freedom Mortgage Company

Mortgage: Closing on a mortgage

Consumer Financial Protection Bureau

NAICS 562910
Source: cfpb
OverviewIntelligenceProposals

Key Details

Posted Date
NAICS Code
562910
Source
cfpb
Awarded To
Freedom Mortgage Company

Description

My husband and I recently sold our house, XXXX XXXX XXXX XXXX, to a couple, XXXX and XXXX XXXX, who bought the property using an FHA loan that was provided by the XXXX XXXX XXXX located in XXXX, Ohio, with a branch office in XXXX, FL. Prior to closing, Mr. XXXX XXXX, general manager of XXXX XXXX XXXX, insisted that the FHA loan provided by his company required the seals on windows in the garage to be repaired. To the best of our knowledge, broken seals on windows in the garage do not constitute a threat to the health or safety of the occupants of the home. Despite our concern that the demand to fix the window was excessive, we agreed to do this so that the sale could close. The window company could not complete the work before closing, so a paid receipt for the estimate of repairs ( {$550.00} paid by XXXX XXXX on XX/XX/19 to XXXX XXXX XXXX XXXX ) was provided to Mr. XXXX so that the sale could close. Even though the work was pre-paid, Mr. XXXX insisted that an additional {$850.00} be held in escrow until the work was completed. To make matters worse, the escrow hold was not put on the closing disclosure provided for our review on XX/XX/19. It only appeared on the day we signed our closing documents, XX/XX/19. We unfortunately did not scrutinize these documents again, and agreed the the escrow hold. However, I believe that changing the closing disclosure on the day of closing is a deceptive trade practice. This should have been made apparent prior to closing so that we could dispute the {$850.00} escrow hold. I believe that XXXX XXXX, and specifically Mr. XXXX, has committed several abuses that lead me to believe that he should not be an agent for FHA loans. These include : 1 ) Excessive repair requirements to qualify for an FHA loan 2 ) Excessive and inappropriate escrow holds 3 ) Deceptive trade practices, including changing the closing disclosure document on the day of closing so that an escrow hold could not be contested

Frequently Asked Questions

Is this audit still open?+
Yes — this audit from Consumer Financial Protection Bureau is currently accepting responses. Track it on Bureauify for deadline alerts.
How do I apply for this audit?+
Review the full solicitation documents on the source website (SAM.gov or Grants.gov), prepare your proposal per the instructions, and submit before the deadline. Use Bureauify to track the opportunity and get reminders.
Who won this audit?+
This audit was awarded to Freedom Mortgage Company. Use Bureauify to analyze this vendor's contract history and win patterns.

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Mortgage: Closing on a mortgage — Consumer Financial Protection Bureau | Bureauify